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Troubleshooting
Unexpected Output while processing AJAX request
The following error can sometimes come up on the Site Administration menu (depending on your Mood...
Can’t create a new XMLDB file
The Moodle XMLDB plugin does some checks of the db/ folder in your plugin to ensure it has read/w...
Site Stuck at Upgrade
If you encounter the following: !!! Site is being upgraded, please retry later. !!! This in...
Plugin is Defective or Outdated
When upgrading you might see an error like this: Default exception handler: Plugin "{block nam...
Office 365 Email Settings
A few tips when configuring an Office 365 email account for your SMTP server settings in Moodle: ...
SCSS Max Execution Time Reached
If you have a site where the theme is not displaying correctly and you have confirmed it is not r...
Collation is not valid for character set
If you get an error like this when saving data (e.g. creating a new user): COLLATION 'utf8_bin' ...
The data source class does not exist
If you get the following during an upgrade, particularly from early Moodle 3.x versions to later,...